Terms of service

TERMS OF SERVICE -ARÖ STUDIO

Last updated: 5 May 2026

Welcome to ARÖ STUDIO. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully.

1. General

ARÖ STUDIO reserves the right to update, change, or replace any part of these Terms of Service at any time. Any updates will be posted on this page. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Products & Availability

All products sold by ARÖ Studio are handcrafted and produced in limited quantities. Due to this, availability may change without notice.

We reserve the right to:

limit the sales of our products to any person, region, or jurisdiction
discontinue any product at any time
refuse service to anyone for any reason

3. Product Descriptions & Handmade Variations

We make every effort to display product images and descriptions as accurately as possible. However, slight variations may occur due to:

lighting and screen display differences
handmade weaving and handcrafted finishing

Minor variations in color, texture, and weave are natural and are part of the beauty of handcrafted products. These variations are not considered defects.

4. Pricing

All prices are listed in INR (₹) unless otherwise mentioned. Prices may change without prior notice.

ARÖ STUDIO reserves the right to correct any pricing errors, even after an order has been placed.

5. Orders & Payment

By placing an order, you agree that:

the information you provide is accurate and complete
you are authorized to use the payment method provided

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or incorrect details.

6. Shipping & Delivery

Shipping timelines mentioned on the website are estimates. Delivery may vary due to:

courier delays
weather conditions
remote delivery locations
unforeseen circumstances

ARÖ STUDIO is not responsible for delays caused by courier partners, but we will always assist you in tracking your order.

7. Returns, Refunds & Exchanges

ARÖ STUDIO follows a strict No Return / No Refund Policy, as our products are handcrafted in limited quantities.

Refunds or replacements will only be considered if:

the wrong product is delivered, or
the product is damaged during transit

To raise a complaint, customers must contact us within 24 hours of delivery and provide:

a clear unboxing video without cuts
photos of the product and packaging

Claims without an unboxing video may not be accepted.

8. Cancellations

Orders cannot be cancelled once confirmed, as production and packaging begins immediately after the order is placed.

9. Intellectual Property

All content on this website including:

logo
product designs
images
videos
text descriptions
brand name
belongs to ARÖ STUDIO and may not be copied, reproduced, or used without written permission.